Transfers & Withdrawals

Transfer of Distance 

Training didn’t go to plan? Picked up an injury or illness? Or maybe your training’s gone better than expected and you’re ready to step it up a notch?

No problem. Participants can transfer between distances for the 2026 Jetty 2 Jetty event up until midnight, Sunday 21 June 2026. Subject to availability. You will not be able to transfer to a sold-out event.

To make a change, simply visit the Event Registration page, click on TRANSFER, and follow the prompts.   

 

Transfer to Another Person

Something’s come up, a work commitment, holiday plans, or an unexpected injury, and you can no longer take part? If you know someone keen to take your place, you can transfer your entry to another participant.

Transfers to another person are available until midnight, Sunday 21 June 2026

To transfer your entry to someone else, head to the Event Registration page, click on TRANSFER and follow the prompts.   

Need help with transfers? Find more information here.

 

BEWARE! We’ve seen some sneaky attempts to sell entries online, where the same spot gets sold more than once. To avoid disappointment, we strongly recommend only transferring through our official channels. Social media or resale sites aren’t safe, and we can’t guarantee entries purchased this way are valid.

 

Transfer Fee

All distance and participant transfers incur a $10 transfer fee.

If you are transferring down in distances, you will not receive a refund for the difference in price. 

 

Merchandise

If you transfer your entry to a different distance or to another participant, the merchandise allocated to your original race entry will be forfeited. Merchandise issued will align with your new race entry, and the allocated merchandise for the new distance or participant will be provided.

 

Withdrawal

If you choose to withdraw from the event, the following refunds apply to entry fees and any additional merchandise purchased. Refunds are based on when your withdrawal request is received (by midnight):

  • Sunday 29 March 2026 – 75% Refund
  • Sunday 26 April 2026 – 50% Refund
  • Sunday 7 June 2026 – 25% Refund
  • No refunds available after midnight Sunday 7 June 2026

 

Took out Race Roster Refund Protection? 

If you paid extra to take out refund protection and are looking to request a refund, you can do so by clicking "Request a refund" in your Refund Protection Program confirmation email (sent directly from Protecht). You can also reach out via help@requestmyrefund.com.

Alternatively, you can request your refund using the link below:

https://requestmyrefund.com/enhancedrefundprogram/refund

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