Visit Moreton Bay and its associated brands are owned and managed by Tourism and Events Moreton Bay (TEMB), a not-for-profit, industry-led organisation dedicated to destination marketing, tourism services, and economic development in the Moreton Bay region. TEMB collaborates with businesses and industry partners to strengthen the region’s economy and enhance its tourism sector.
TEMB values your privacy and is committed to safeguarding the personal information of visitors and users of our websites. We comply with the Privacy Act 1988 (Cth) and relevant state and territory laws governing the handling of personal information.
For the purpose of this Privacy Policy, ‘customer’ includes visitors to our websites, users of our services, and purchasers of our products. ‘Sites’ or ‘TEMB Websites’ refer to the websites owned or controlled by TEMB.
TEMB collects personal information when providing services. Generally, customers will be informed at the time of collection about why and how their information will be used.
Identifying details (e.g. name, date of birth)
Contact information (e.g. address, phone number, email)
Financial information (e.g. credit card details)
Interests and activities (e.g. tourism preferences)
Personal information is typically collected directly from you, but may also come from agents, service providers, public documents, or other sources. If you provide personal information about another individual, you must ensure you have their consent to share it with TEMB.
If you choose not to provide required personal information, we may be unable to offer some or all of our services.
TEMB may use your personal information for purposes including:
Processing enquiries, bookings, and purchases
Sending booking confirmations and communications
Conducting research and marketing activities
Running competitions and promotions
Managing complaints and legal matters
Complying with legal obligations
We may share personal information with:
TEMB members, partners, and service providers
Professional advisers
Payment system operators and financial institutions
Government agencies (where required)
Other parties as legally required
Some data may be transferred and stored overseas, including in the United States. By using our services, you consent to such transfers.
TEMB collects online data to improve user experience. This includes:
IP addresses and website usage analytics
Google Analytics and Facebook tracking
Cookies and similar technologies for targeted advertising
You can manage cookie preferences in your browser settings.
TEMB takes reasonable steps to secure personal information through:
Restricted physical access to offices
Firewalls and secure databases
Employee training on privacy practices
We store data only as long as required for service delivery and legal compliance. When no longer needed, personal information is securely destroyed or de-identified.
For non-Australian residents: By providing your information, you consent to its storage on servers in Australia and the US.
You have the right to:
Access and correct your personal information
Opt-out of marketing communications via ‘unsubscribe’ links
Request removal of your data from our systems
If you wish to update or remove your information, contact TEMB using the details below.
TEMB websites may feature discussion forums and social media integrations. Any information shared in these forums is public and should be disclosed with caution. Our websites may also contain third-party links; TEMB is not responsible for external privacy practices.
If you have concerns about how TEMB handles your personal information, please contact us:
Email: events.support@temb.com.au
Mail: PO Box 3056, Clontarf DC QLD 4019
Phone: (07) 3453 1400
For unresolved complaints, you may contact the Office of the Australian Information Commissioner:
Website: www.oic.qld.gov.au
Email: enquiries@oic.qld.gov.au
Phone: (07) 3234 7373
Policy Updates
TEMB may update this Privacy Policy at its discretion. We recommend reviewing this page periodically for any changes.
Last updated: October 2025
Discover the hidden gems and sun-soaked adventures waiting for you in Moreton Bay. Just up the road from Brisbane, our region is where the coast meets hinterland adventure, and the laid-back Queensland lifestyle takes centre stage.
